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Realtor.com: In a New Test, AI Mortgage Assistants Got Nearly 1 in 4 Answers Wrong
Aug 17, 2026

Realtor.com: In a New Test, AI Mortgage Assistants Got Nearly 1 in 4 Answers Wrong

In a new article for Realtor.com, reporter Allaire Conte spoke with Tidalwave Co-Founder and CEO Diane Yu about MortarBench, an open-source benchmark developed by Columbia University researchers and Tidalwave to evaluate AI on realistic mortgage origination tasks. MortarBench tests the kinds of questions loan officers ask when reviewing applications and bank statements. On the benchmark’s strictest measure, the strongest general-purpose model produced a fully correct answer 77.1% of the time. The research also found a troubling bias: deposits associated with non-English names were flagged as potentially foreign 77% of the time, compared with 13.3% for English names. The article places those findings alongside an earlier Tidalwave-Columbia benchmark comparing Tidalwave’s mortgage-trained SOLO with Claude 4.5 across 90 questions and 10 synthetic borrower scenarios. SOLO scored 84% overall compared with 71% for Claude, and 95% compared with 42% on yes-or-no compliance checks. As Yu told Conte, “The key difference is not just about utilizing AI,” but using it correctly. The findings reinforce the need for mortgage-specific systems, transparent testing, clear guardrails, and human oversight when AI is used in high-stakes lending workflows.

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TidalWave Launches Spanish AI Integration to Address Hispanic Mortgage Challenges
Jan 28, 2025

TidalWave Launches Spanish AI Integration to Address Hispanic Mortgage Challenges

Language remains one of the biggest barriers to ownership for many Hispanics, with nearly 1 out of 4 of Hispanic & Latino Americans (23%) reporting language as a barrier during the mortgage application process, creating barriers to homeownership. TidalWave, an AI-powered fintech, today announced the launch of a Spanish-speaking AI integration for mortgage lenders through its SOLO™ engine. This solution aims to tackle significant hurdles faced by Hispanic mortgage seekers in the United States by allowing loan officers using TidalWave's SOLO POS (point of sales) to enable a Spanish-language loan application.

Breaking Down Language Barriers: TidalWave Launches Spanish AI Integration
PRWeb · Jan 28, 2025

Breaking Down Language Barriers: TidalWave Launches Spanish AI Integration

Nearly 1 out of 4 of Hispanic Americans (23%) reported language as a barrier during the mortgage application process, yet only 17% of Hispanic borrowers received translation services from their mortgage lenders. To address this pressing issue, TidalWave is proud to announce a Spanish-language integration to its AI-powered platform, SOLO™.This innovation ensures lenders can provide an entirely Spanish-speaking communication experience throughout the mortgage journey, from application and processing to status updates and closing.

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